Privacy Policy for AlterMo
1.Introduction
Cosmoway inc. (hereinafter referred to as "we") develops and operates a smartphone application (hereinafter referred to as the "App"). By using this App, you are deemed to have agreed to these terms and conditions.
2. Information Collected
When using the app, we will collect the following user information:
2.1 Collection of Application Usage Data
In the applications provided by us, we may use Google AdMob for advertising delivery and Google Firebase Analytics for usage analysis. We obtain advertising IDs for advertising delivery purposes, but we do not use them to identify individuals. For details regarding the information collected, purposes of use, and provision to third parties, please refer to the link below for our privacy policy.
AdMob (Google Inc.) Privacy Policy
Firebase Analytics (Google Inc.) Privacy Policy
2.2. Collection of Personal Information When Receiving Inquiries or Feedback
- 2.2.1 Information collected: Sender's email address, device identification information (User Support ID)
- 2.2.2 Content of the inquiry or feedback
3. Purpose of Use
We will use the information collected in section 2.2 to respond to inquiries and feedback. Additionally, we will utilize the information collected in section 2.2 to improve the quality of the app.
4. Management of Personal Information
We will rigorously manage our customers' personal information by implementing safety measures to prevent unauthorized access, loss, damage, alteration, leakage, and other risks, thereby ensuring the accuracy and currency of the information.
5. Prohibition of Disclosure or Provision of Personal Information to Third Parties
We will appropriately manage the personal information entrusted to us by our customers and will not disclose personal information to third parties unless it falls under one of the following exceptions:
- When there is consent from the customer
- When disclosure is necessary based on legal requirements
6. Compliance with Laws and Regulations and Review
We will comply with Japanese laws and other regulations applicable to the personal information we hold, and we will periodically review the contents of this policy to strive for its improvement.
7. Disclaimer
We do not guarantee that this application will meet the user's specific purposes, possess expected functionality, commercial value, accuracy, or usefulness, nor do we guarantee that it will be free from defects. We reserve the right to change the specifications of the application at our discretion. We shall not be liable for any damages incurred by users in relation to the termination, modification, or unavailability of this application, data loss or damage, malfunction or damage to equipment resulting from the use of this application, or any other damages related to this application.
8. Copyrights and Intellectual Property Rights
The copyrights and all other rights related to the content included in this application (such as text, images, videos, etc.) belong to us or third parties who hold the rights. Without our prior written consent, you may not reproduce, distribute, sell, publish, display, modify, or adapt this intellectual property in any form.
Contact Information
If you have any feedback, questions, or inquiries regarding the handling of personal information, please contact us at the following address:
For inquiries, please contact us here